The conditions of the agreement
between (ABN 46 251 552 924) owner and operator of The Hourly Loop Bus
("Oasis Transport & Tour Logistics"), the purchaser and/or user of
this ticket and any person who accompanies them (“passenger”) are set
1. Limitation of Liability: Without affecting any basis on which the
liability of The Hourly Loop Bus is limited by law, the passenger and
his/her property are carried entirely at his/her own risk. The Hourly
Loop Bus will not be liable to the passenger for death, sickness of or
any other injury to any passenger or for any other injury, loss or
damage suffered by the passenger whether personal or consequential or
otherwise, however caused. The Hourly Loop Bus will not be liable for
the loss of or damage to any personal effects, luggage or other goods,
whether or not such loss or damage is suffered, or is caused by anything
occurring before, after, or in the course of any journey.
2. Tickets: Passengers must show their ticket to The Hourly Loop Bus
staff as a condition of travel on the bus. Passengers who have purchased
a ticket online from The Hourly Loop Bus website must present a
scannable bar code (either as a print out or on their portable
electronic device) to the driver. Tickets are valid only for the
specified dates of travel unless a request to change has been advised.
Tickets are not to be duplicated and are non-refundable. A return trip
ticket must be used on separate journeys. Passengers must show their
ticket to The Hourly Loop Bus staff as a condition of travel.
3. Schedule: The Hourly Loop Bus will use reasonable efforts to meet
stated departure and arrival times but The Hourly Loop Bus does not
promise to meet those times and will not be liable for any failure to
meet those times. Without limiting the previous statements, specifically
The Hourly Loop Bus cannot be held liable for delays due to road
conditions, traffic volumes, weather conditions or incorrect bookings
made by third party agents. The Hourly Loop Bus shall not be liable for
any loss or damage arising out of or consequential upon, directly or
indirectly, any abandonment of, delay in departure or delay during any
trip howsoever caused.
4. Refunds: The Hourly Loop Bus will not refund any part of the fare if a passenger elects not to travel.
5. Carriage: The Hourly Loop Bus may substitute any other vehicle for
its own vehicle and/or tranship passengers and/or their luggage and
these terms shall continue to apply to carriage by such substituted
vehicle or transhipment.
6. Statutes: These terms and conditions apply to the extent that they
are not inconsistent with or in contravention of any obligation imposed
upon The Hourly Loop Bus by virtue of the provisions of the Transport
Operations (Passenger Transport) Standard 2010, the Australian
Competition and Consumer Act 2010 or any other legislation whether State
7. Infants & Children: Children aged 15 years and under are not
permitted to travel alone on our vehicles but must travel with a parent
or guardian. If a child aged 15 years and under is found travelling
alone, The Hourly Loop Bus staff will contact the police to have the
child returned to their parent or guardian. Children aged 15 years and
over may travel alone but their supervision and safety remains at all
times the sole responsibility of their parent or guardian.
8. Smoking: Smoking is not permitted on board our vehicles or in waiting facilities or shelters used for our service.
9. Behaviour: A passenger may be told to disembark or permission to
board can be refused, if in the opinion of The Hourly Loop Bus or the
o any other passenger may be threatened or at risk by violent, abusive or aggressive behaviour; or
o there is a risk that such passenger or their luggage may cause
disturbance or may cause distress or discomfort to any other passenger
or the driver.
Violence, abuse or aggression in any form will not be tolerated. All incidents will be reported to the police.
10. Alcohol and Food etc.: Consumption of food or drinks (except water
in screw top containers) is not permitted on board our vehicles. The
transportation of hot food and hot drink, irrespective of the
container/vessel used is also prohibited on-board. The Hourly Loop Bus
can refuse to carry, or remove from a service, a passenger who, in the
reasonable opinion of The Hourly Loop Bus or its driver, is affected by
drugs and/or alcohol. Any and all additional costs incurred as a result
of the refusal to serve, or the removal from the service will be borne
solely by the passenger.
11. WiFi: The Hourly Loop Bus will endeavour to provide access to WiFi
on-board when specified. The speed and reliability of WiFi can depend on
a number of factors, including but not limited to:
o The capability of devices connecting to WiFi;
o The availability of the telecommunications network providing the WiFi;
o The physical location of the bus;
o The level of usage of WiFi on the bus;
o Signal interference and general internet congestion.
The Hourly Loop Bus does not guarantee that access to WiFi will be
secure, stable, reliable, continuous, fault-free or accessible at all
times and will not be liable to provide partial or full refunds to
passengers due to unavailability of WiFi.
12. Baggage: The Hourly Loop Bus’ baggage allowance is the same as the
standard checked and carry-on baggage allowance of the airline for which
you hold a ticket. Additional items (More than 2 suitcases, such as
bikes, surf boards, very large items or excess baggage) may be
permitted, subject to availability of space on a relevant trip - $10 per
item. Passengers may be asked to travel on a subsequent vehicle if, in
the driver's opinion there is insufficient space or the additional items
may be a safety hazard. Passengers are responsible for the protection
of fragile items and must ensure that no item causes any danger,
obstruction or inconvenience to other passengers, the driver or the bus.
Bikes may be carried on-board if, in the opinion of the driver, there
is sufficient space and it is safe to do so, however, passengers may be
required to dismantle and secure their bike in a container. Carriage of
any item may be declined if in the opinion of the driver or The Hourly
Loop Bus it will cause any danger, obstruction or inconvenience
13. Left Luggage: Any property that is left aboard a The Hourly Loop Bus
vehicle will be carried to a central point and stored at the owner’s
risk for no more than 14 days. A reasonable administration fee may be
applied for the return of lost property and in addition any freight
expenses incurred in the return of lost property must be paid for (or
secured) in advance by the passenger.
14. Credit Cards: The Hourly Loop Bus may charge an additional
reasonable fee for payment by credit card. The fee will vary depending
on the type of credit card used.
15. Fares: All fares are subject to change without prior notice.
16. Mobility: We endeavour to accommodate our members of the disabled
community. Each disabled passenger needs to ensure they can board,
disembark and move around the bus unaided or, alternatively, to travel
with a carer/companion. If a passenger is unable to meet these
requirements, the passenger may be refused access to the vehicle.
17. Drivers and Passengers: Drivers are not obliged to assist
passengers, but may provide minor assistance for a passenger at the
discretion of the driver. Passengers acknowledge that they must be able
to move and place their own luggage on and off the bus and within the
bus. Passengers also acknowledge that their luggage must be stowed
safely and securely. Passengers must also be willing and able to comply
with time restrictions, driver directions and any regulations applicable
to the journey. Passengers acknowledge that by boarding the bus they
will be filmed by CCTV footage and that this footage may be used by The
Hourly Loop Bus strictly for purposes relating to issues arising from
that journey or for the purposes of legal proceedings by The Hourly Loop
Bus or third parties.
18. Emergencies: Without limiting any other entitlement of the driver to
direct passengers, each passenger agrees that in the case of an
apparent emergency or breakdown, the driver may direct passengers to
leave or reboard a bus, to move to a particular place of safety or to
another bus or to take such other actions as appear reasonable to The
Hourly Loop Bus or the driver at the time.
19. Animals: Pets are not permitted on-board The Hourly Loop Bus but
guide dogs, hearing guide dogs or guide dogs in training and animals
covered by the Assistance Animal Pass (which must be available and
produced on demand) will be permitted to travel on The Hourly Loop Bus.
Travel with these animals is subject to general restrictions and The
Hourly Loop Bus may refuse carriage if it considers (at its sole
discretion) that an animal may cause a disturbance, become savage or may
risk harm to itself, its owner, other passengers or staff. On services
where seating availability and space is limited, staff may request
passenger and animal to board an alternative service or to sit in a
Data We Collect
Online reservation procedure
Guests of third party websites are asked to give personal data in order to complete their online reservations. The data they are asked to give are upon the administrator – controller of the system.
Data given automatically
There are many instances that we get data automatically. Such data are: IP address, type of device, location, date and time of accessing our system, pages that are visited and clicked, from which website someone came to our system, browser that is used, software that is used in the device or computer.
Data given from other sources
Our booking engines are integrated with other websites (online wholesalers, Online Travel Agents, etc) who are giving data about completed reservations. The data are used from controllers (administrators) for managing purposes.
Data we share with others
We share the above personal data with third party systems for basic purposes of completing an online reservation. For example, we use a third party mail provider for security reasons (to avoid emails going to spam). Our systems are cloud and we use hosting services of Amazon.com (https://aws.amazon.com/security/) . In addition in some instances we share data with third party systems for managing or accounting purposes of the controller (administrator). Also we share data with banks and online payment gateways for successful secure transactions.